Privacy Policy

Privacy Policy for Kara Kar Trailers

Effective Date: 12/01/2026

At Kara Kar Trailers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or purchase our products.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or place an order for a horse float
• Contact us via phone, email, or our website contact form
• Subscribe to our newsletter or promotional communications
• Visit our factory or showroom

 

The types of personal information we may collect include:

• Name and contact details (address, email, phone number)
• Payment and financial information
• Details about your horse float requirements and preferences
• Communication records and correspondence

 

2. How We Use Your Information

We use the information we collect to:

• Process your orders and manage your custom horse float build
• Communicate with you about your order status, progress payments, and delivery
• Provide customer service and respond to your inquiries
• Improve our products and services based on your feedback and needs
• Send you updates about new models, customisation options, and company news (with your consent)
• Comply with legal obligations and maintain business records

 

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and digital records
• Limited access to personal information by authorized personnel only
• Regular review of our security practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, delivery services)
• Legal authorities when required by law or to protect our rights and safety

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

 

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the details below.

 

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Kara Kar Trailers

202 Foxs Road, Nambucca Heads, NSW, 2448

Phone: 02 6568 8444

Email: admin@karakar.com.au